OVERVIEW OF THE ROLE

The administrator plays an integral role in making sure we receive every document needed from our seasonal staff to be ready to work on the National Citizen Service (NCS) programme.  They will support with administrative tasks through all stages of the process: from scheduling applicants on interviews/ group assessments to overseeing compliance checks and supporting staff with any questions and queries. 

They will also provide administrative support across a range of HR work, ensuring that staff are compliant, and their files are up to date, and ensuring the organisation meets its statutory legal requirements (including the NCS Trust).   

LOCATION: Greenwich

SALARY: £21000

RESPONSIBILITIES

• Support candidates with any questions and queries ensuring they are engaged throughout the recruitment process.  

• Ensure all staff assigned to the programme are fully compliant and appropriate checks including references, Right to Work in the UK, DBS/ Barred list, prohibited list and overseas Criminal Records where appropriate, have been conducted in a timely manner. Where the documents are not clear, follow the company procedure. 

• Complete trackers with 100% accuracy and ensure they are kept up to date.  

• Liaise with the HR to register new starts on payroll and support the Programme Manager with completing the salary calculation spreadsheet accurately to ensure staff are paid correctly. 

• Assist with staff induction preparation/ delivery and ensure signed checklists are received for every staff member. 

• Undertake other HR duties such as collating and circulating documents, preparing statistical reports, assigning staff to programme and keeping track of their working hours, and entering data on IT systems including Salesforce.  

• Ensure Salesforce is always up to date for your programmes (and any activity, registers, logs, pre and post programme documentation) are up to date and clear. 

• Follow Twin Safer Recruitment policy and other HR Twin and NCS Trust procedures related to workforce 

• Undertake all administration duties as required  

• Support other projects within the team as and when required. 

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Safeguarding, Welfare and Prevent 

Twin Group is committed to the safeguarding of children and vulnerable adults, the prevention of radicalisation, and promoting the welfare of all of our customers, and we expect all staff and volunteers to share this commitment. Twin Group has as a Safeguarding Policy which all staff must read and comply with. Successful applicants who will work directly with children and/ or vulnerable adults will be required to undertake an enhanced DBS check and complete mandatory training. 

Equality & Diversity 
We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. 

Twin Training has an Equality and Diversity Policy and it is the responsibility of all staff to comply with this.   

Confidentiality 

The post holder must maintain the confidentiality of information about customers, staff and other Twin Training stakeholders.  Some work is of a confidential nature and information gained must not be communicated to other persons except in the recognised course of duty.  The post holder must meet the requirements of the Data Protection Act (GDPR) at all times. 

Health & Safety 

Employees must comply with the provisions of the ‘The Health and Safety at Work Act 1974’ and must take reasonable care for the health and safety of themselves and of other persons who may be affected by their acts or omissions whilst at work.  Employees are also required to co-operate with their employer to enable them to perform or comply with any statutory provisions. The organisations efforts to promote a safe and healthy working environment can only succeed with the full cooperation of its employees. 

Flexibility 

This job description is intended to provide a broad outline of the main duties and responsibilities only.  The post holder will need to be flexible in developing the role in conjunction with their line manager.  The post holder may be asked to carry out any other reasonable and lawful duty or instruction.